Patient Engagement Manager (Belgium, France, Netherlands)

About the role

Curewiki runs a patient-initiated clinical research discovery platform across Europe, where patients find and self-pre-screen for research opportunities. The company is looking for a mission-driven, autonomous Patient Engagement Manager to own the Belgian and Dutch patient organisation network, reporting to the Head of Partnerships. The role puts patients at the centre of growth in Belgium, France and the Netherlands, from outreach and co-creation of content to activating patient organisations behind commercial opportunities such as panels, surveys and advisory boards.

Key responsibilities

• Lead outreach and relationship building with patient associations across conditions in Belgium, France and the Netherlands, and build new partnerships aligned to Curewiki's target conditions
• Maintain and deepen relationships with existing partners through regular contact, platform training and involvement in new products and opportunities
• Build capacity within patient organisations so they can engage confidently and sustainably over the long term
• Own the patient engagement strategy for commercial opportunities (panels, surveys, advisory boards), mobilise the relevant organisations and nurture them through to delivery in close coordination with Customer Success
• Develop campaigns with patient organisations (newsletters, webinars, social media) to attract, inform and retain patients on the platform in Dutch and French, using AI tools while keeping a human tone
• Write and adapt clear, accessible content for community channels and help keep messaging consistent across touchpoints

Required profile

• Proven track record of building a community, advocacy network or partnership portfolio, with organisations you brought in, kept engaged and turned into active collaborators
• Native or near-native French, fluent English and professional Dutch
• Able to work independently, running your own outreach pipeline and asking for coaching rather than instructions
• Uses AI tools naturally in daily work and knows when patient-facing content needs a fully human touch
• Deep empathy for patient communities; a personal connection to patient advocacy or healthcare is a strong plus
• Nice to have: experience in email marketing, community management or patient-facing awareness campaigns, comfort with digital content creation (social media posts, short video), and familiarity with the Belgian, French and Dutch healthcare and patient advocacy landscape

What we offer

• Real ownership from day one of the BeNeFra patient organisation network to grow
• A genuine mission-driven role putting patients at the centre of how clinical research becomes accessible
• Remote work within Belgium or France
• A fast, transparent hiring process with feedback at every step, completed in weeks
• Autonomy paired with support from the Head of Partnerships and the wider commercial team