Senior Executive Assistant – Luxembourg

About the role

The European Investment Bank (EIB) is seeking a (Senior) Executive Assistant to support the Ombudsperson at its Luxembourg headquarters. This full‑time, three‑year fixed‑term position provides an opportunity to work in a highly international environment while handling sensitive internal matters.

Key responsibilities

• Plan and organise missions, high‑level meetings, receptions and business trips, including travel logistics and documentation.
• Manage and optimise the Ombudsperson’s agenda, balancing competing priorities and adjusting schedules as issues arise.
• Act as the central liaison between the Office of the Ombudsperson and internal/external stakeholders, ensuring confidential and timely information exchange.
• Prepare, quality‑check and submit documents for the Ombudsperson’s review, maintaining accurate electronic and paper filing systems.
• Handle correspondence, draft replies and ensure follow‑up on deadlines.
• Provide ad‑hoc administrative support, research assistance and event coordination as required.

Required profile

• Demonstrated ability to work autonomously on non‑routine, sensitive matters.
• Strong judgment, discretion and prioritisation skills.
• Experience handling confidential information and interacting with senior officials.
• Excellent organisational and communication abilities.

Required skills

• Proficiency in standard office software (e.g., word processing, spreadsheets, email and calendar tools).
• Effective document management and filing practices.

What we offer

• International, multicultural work environment.
• Relocation support for successful candidates.
• Opportunity to accompany the Ombudsperson on missions to EIB Group offices.