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Night Audit Receptionist – Guest Experience Specialist

Radisson Hotel Group · Bruxelles

🇬🇧 English

Job description

About the role

Join Radisson Hotel Group as a Night Audit Receptionist and become the backbone of our overnight operations. You will ensure smooth check‑in and check‑out processes, safeguard guest security, and deliver exceptional service during the night shift.

Key responsibilities

  • Perform night‑time front‑desk duties, including guest arrivals, departures, and reservations.
  • Audit daily financial transactions and reconcile accounts to ensure accuracy.
  • Monitor security systems and respond to any incidents promptly.
  • Address guest inquiries, resolve issues, and provide personalized assistance.
  • Prepare reports for the morning shift and hand over critical information.

Required profile

  • Positive, “Yes I Can!” attitude with flexibility for night hours.
  • Strong attention to detail and problem‑solving mindset.
  • Excellent verbal communication and interpersonal skills.
  • Team‑oriented approach to maintain high guest satisfaction.

Required skills

    What we offer

    • Opportunity to work with a global hospitality leader.
    • Career development and training programs.
    • Inclusive and fun workplace culture.
    • Employee discounts on hotel stays worldwide.

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    Published 4 maanden geleden

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    Radisson Hotel Group

    Bruxelles