Restaurant Server – Guest Experience Specialist

About the role

We are looking for an enthusiastic Server to deliver high‑quality guest experiences in a fast‑paced restaurant environment. You will use your food and beverage knowledge to serve guests promptly, courteously, and accurately while contributing to a collaborative team atmosphere.

Key responsibilities

• Greet and seat guests, take orders, and process them through the POS system.
• Serve food, beverages, and wine, ensuring timely and accurate delivery.
• Maintain product knowledge of menu items, wine list, and allergy information.
• Handle side‑work, table setting, bussing, and station breakdown.
• Assist with to‑go orders, phone inquiries, and reservation management as needed.
• Address guest complaints promptly and uphold service standards.
• Participate in all required trainings, meetings, and team communications.

Required profile

• At least 1 year of experience in a similar front‑of‑house role (preferred).
• Food Handler and Alcohol Awareness certifications (if applicable).
• Ability to manage multiple priorities in a dynamic environment.
• Strong communication and presentation skills.
• Flexible schedule, including weekends, nights, and holidays.

Required skills

• POS system operation
• Food Handler certification
• Alcohol Awareness certification
• Wine service techniques

What we offer

• Opportunity to create personalized guest experiences.
• Team‑oriented work environment.
• Training and development in hospitality service.