Restaurant Server – Guest Experience Specialist
Kimpton Hotels & Restaurants · Spa
Job description
About the role
We are looking for an enthusiastic Server to deliver high‑quality guest experiences in a fast‑paced restaurant environment. You will use your food and beverage knowledge to serve guests promptly, courteously, and accurately while contributing to a collaborative team atmosphere.
Key responsibilities
- Greet and seat guests, take orders, and process them through the POS system.
- Serve food, beverages, and wine, ensuring timely and accurate delivery.
- Maintain product knowledge of menu items, wine list, and allergy information.
- Handle side‑work, table setting, bussing, and station breakdown.
- Assist with to‑go orders, phone inquiries, and reservation management as needed.
- Address guest complaints promptly and uphold service standards.
- Participate in all required trainings, meetings, and team communications.
Required profile
- At least 1 year of experience in a similar front‑of‑house role (preferred).
- Food Handler and Alcohol Awareness certifications (if applicable).
- Ability to manage multiple priorities in a dynamic environment.
- Strong communication and presentation skills.
- Flexible schedule, including weekends, nights, and holidays.
Required skills
- POS system operation
- Food Handler certification
- Alcohol Awareness certification
- Wine service techniques
What we offer
- Opportunity to create personalized guest experiences.
- Team‑oriented work environment.
- Training and development in hospitality service.
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Published 8 uur geleden
Expires over 1 maand
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Kimpton Hotels & Restaurants
Spa
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