Operations Specialist (Creative Production)

About the role

This position is at the core of a fast‑scaling creative production environment within a global digital health ecosystem that delivers AI‑driven user experiences. You will design and run the operational backbone that enables creative teams to produce high‑quality output quickly and at scale, acting as a bridge between production, strategy and MarTech teams.

Key responsibilities

• Build and maintain operational systems that support creative production at scale.
• Design, document and continuously improve end‑to‑end processes, onboarding materials and operational frameworks.
• Coordinate recurring team rhythms (weekly, monthly, quarterly) to ensure clarity on priorities, ownership and deliverables.
• Enhance cross‑functional collaboration by aligning producers, strategists and platform teams.
• Identify and implement AI and automation opportunities to reduce repetitive tasks such as reporting, tracking, scheduling and documentation.
• Partner with MarTech and AI teams to create smarter, more efficient workflow enhancements.

Required profile

• Strong operational discipline with a systems‑thinking mindset.
• Experience in operations, project management, production operations or business operations in a fast‑paced setting.
• Proven ability to build processes, systems and documentation from scratch and iterate them.
• Excellent organizational, communication and coordination skills across multiple stakeholders.
• High attention to detail, accountability and follow‑through.
• Interest in AI, automation tools and modern operational platforms.
• English proficiency at B2 level or higher.

Required skills

• Airtable
• Notion
• Project management tools

What we offer

• Competitive salary package aligned with experience and market standards