HR Change & Experience Intern - Internal Mobility

About the role

ING Brussels is looking for a proactive student to join its HR Change & Experience internship, lasting 3 to 6 months depending on university requirements. The intern develops a collaborative HR platform for Business Evolutions, using SharePoint as the main environment, and improves how stakeholders find, understand and use information about change.

Key responsibilities

• Create clear navigation, page structures and content flows for different stakeholder groups.
• Organise templates, documents, FAQs, process guidance and communication materials.
• Build practical toolkits supporting managers, HRBPs, employees and the Job-to-Job team.
• Gather stakeholder input and feedback to continuously improve the platform and materials.

Expected deliverables

• A SharePoint-based platform with clear pages, navigation and collaboration spaces.
• A structured overview of what each stakeholder needs during the Business Evolution process.
• A communication and guidance toolkit with templates, FAQs and guidance pages.
• An organised document library with content categories and ownership recommendations.
• A roadmap of recommendations to further improve the platform and stakeholder experience.

Required profile

• Preferred study background: Human Resources, Communication, Business Management, Digital Transformation, Information Management, Organisational Psychology, Business Engineering.
• Interest in stakeholder experience and change.
• Structured, communicative and comfortable working with different stakeholders.

Required skills

• Strong written and visual communication skills.
• Able to structure complex information.
• Interest in SharePoint and Microsoft 365.

What you will learn

• HR change management and stakeholder experience design.
• SharePoint Online and digital collaboration.
• Communication toolkits, knowledge management and employee experience.
• Content governance.