Account Manager – Hospitality Sales
Radisson Hotel Group · Bruxelles
Description du poste
About the role
The Account Manager will drive new business opportunities and nurture existing B&B accounts across multiple segments for Radisson Hotel Group. You will act as the primary liaison between hotels and corporate clients, ensuring revenue growth and high customer satisfaction.
Key responsibilities
- Identify, pursue, and develop new business opportunities to expand the customer portfolio.
- Manage a portfolio of B&B accounts, tailoring solutions to each client’s needs.
- Collaborate with internal stakeholders (General Manager, Revenue Manager, M&E, Marketing) to maximise hotel revenue.
- Monitor competitive landscape and adjust sales strategies to increase B2B market share.
- Ensure compliance with legislation, document best practices, and support internal/external audits.
Required profile
- Proven sales experience with strong problem‑solving abilities.
- Excellent portfolio and action‑plan management skills.
- Commitment to outstanding customer service and passion for hospitality.
- Ability to work in a multicultural, multidisciplinary environment.
- Fluency in English and French; Dutch is a plus.
Required skills
- Experience with CRM and professional travel platforms such as CVent Lanyon, A360, and SAP.
What we offer
- Competitive compensation and benefits package.
- Laptop, mobile phone, and phone subscription.
- Hospitalisation insurance and food allowance.
- Special rates for accommodation and travel.
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Radisson Hotel Group
Bruxelles
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