Account Manager – Hospitality Sales

About the role

The Account Manager will drive new business opportunities and nurture existing B&B accounts across multiple segments for Radisson Hotel Group. You will act as the primary liaison between hotels and corporate clients, ensuring revenue growth and high customer satisfaction.

Key responsibilities

• Identify, pursue, and develop new business opportunities to expand the customer portfolio.
• Manage a portfolio of B&B accounts, tailoring solutions to each client’s needs.
• Collaborate with internal stakeholders (General Manager, Revenue Manager, M&E, Marketing) to maximise hotel revenue.
• Monitor competitive landscape and adjust sales strategies to increase B2B market share.
• Ensure compliance with legislation, document best practices, and support internal/external audits.

Required profile

• Proven sales experience with strong problem‑solving abilities.
• Excellent portfolio and action‑plan management skills.
• Commitment to outstanding customer service and passion for hospitality.
• Ability to work in a multicultural, multidisciplinary environment.
• Fluency in English and French; Dutch is a plus.

Required skills

• Experience with CRM and professional travel platforms such as CVent Lanyon, A360, and SAP.

What we offer

• Competitive compensation and benefits package.
• Laptop, mobile phone, and phone subscription.
• Hospitalisation insurance and food allowance.
• Special rates for accommodation and travel.