Operations Manager – Brussels Office

About the role

We are seeking an Operations Manager to join our Brussels office from 1 October 2026. Reporting to the Director of Operations for UK/EMEA/US, you will lead day‑to‑day facilities management and oversee the local operations team, ensuring smooth, cost‑effective office functioning aligned with the firm’s strategic objectives.

Key responsibilities

• Lead the Legal Secretaries and local operations staff, handling absence, performance management and employee relations.
• Maintain the office environment, including furniture, fixtures, security, supplies, equipment and beverage areas.
• Coordinate reception coverage and manage general office administration in compliance with local regulations.
• Oversee vendor and contractor relationships, tendering, negotiation, performance monitoring and service‑level reviews.
• Liaise with the landlord to meet local requirements and firm strategy.
• Manage global travel reviews and annual updates of Brussels hotel arrangements.
• Lead projects focused on process review, continuous improvement and workflow optimisation.
• Participate in global Operations meetings to share best practices and receive guidance.

Required profile

• Proven experience in operations or facilities management within a professional services environment.
• Strong leadership skills with the ability to inspire and develop a diverse team.
• Excellent organisational and multitasking abilities, capable of handling multiple concurrent work streams.
• Effective communication and stakeholder management skills across senior leadership and external partners.

Required skills