Customer Technology & Advisory Manager

About the role

Accenture is seeking a Customer Technology & Advisory Manager to join its Sales & Service team. You will work with C‑level clients to shape strategies, design customer experiences and drive growth through data‑driven insights.

Key responsibilities

• Support C‑level stakeholders in defining and prioritising the customer agenda.
• Design and implement customer experience roadmaps that unlock growth and value.
• Manage end‑to‑end client engagements, including planning, governance and delivery.
• Conduct assessments to identify client vulnerabilities, challenges and opportunities.
• Develop financial models and business cases to quantify the impact of improved experiences.
• Lead workstreams, collaborate with clients and ensure delivery of agreed outcomes.
• Coach and mentor analysts and consultants, fostering their career development.

Required profile

• Strong client‑first mindset with excellent communication skills.
• Proven ability to analyse complex problems and structure solutions.
• Experience in consulting or advisory roles, preferably with senior‑level client interaction.
• Leadership capability to manage and develop a team of advisory professionals.

Required skills

• Financial modeling
• Business case development

What we offer

• Opportunity to work on cutting‑edge innovation projects.
• Collaborative culture focused on professional growth.
• Access to Accenture’s global network and resources.