Account Manager

About the role

Paperbox is scaling its AI‑driven solution for insurance mailroom automation and needs an Account Manager to drive revenue growth within its existing customer base. Working closely with the Customer Success team, you will turn trusted relationships into expanded partnerships and help the company double its ARR.

Key responsibilities

• Own the full expansion cycle – identify upsell and cross‑sell opportunities, build business cases, negotiate and close deals.
• Map white‑space within accounts and develop tailored growth plans based on usage and adoption signals.
• Collaborate with Customer Success to pinpoint accounts ready for expansion.
• Maintain accurate revenue forecasts in HubSpot.
• Craft and deliver value‑based propositions that address operational, regulatory and strategic customer needs.
• Lead compelling expansion conversations using value‑based selling frameworks.

Required profile

• Proven hunter mentality with a track record of expanding B2B SaaS accounts, preferably in the insurance sector.
• Strong analytical mindset and data‑driven approach to forecasting and opportunity identification.
• Excellent communication and negotiation skills, able to work cross‑functionally with Customer Success.

Required skills

• HubSpot (CRM and forecasting)