Account Manager

About the role

Thales is looking for an Account Manager to manage a portfolio of enterprise and government customers within its Digital Identity & Security division. You will act as the primary point of contact, ensuring client satisfaction while driving new business opportunities.

Key responsibilities

• Manage a portfolio of accounts, building long‑term relationships and addressing individual client needs.
• Respond promptly to customer queries, resolve conflicts, and provide tailored solutions.
• Generate new business by leveraging existing and potential customer networks in line with company strategy.
• Support the Marketing team in external communications and represent Thales at events.
• Maintain accurate registration and data entry in the CRM system.
• Report on account status, track sales targets, and monitor quarterly results and forecasts.
• Identify actions to improve sales performance and spot growth opportunities.

Required profile

• Professional working proficiency in French and English; native Dutch.
• Strong knowledge of information security policies, privacy rules, and procedures.
• Ability to recognise and report suspicious behaviour, phishing, or social‑engineering attempts.
• Understanding of security practices for handling sensitive and personal data.

Required skills

• CRM usage and data management.
• Information security awareness.

What we offer

• Inclusive workplace that values diversity and talent.
• Opportunity to work on cutting‑edge digital identity and security solutions.