Technical Support Engineer (Odoo)

About the role

Join the Technical Support team of a fast‑growing Belgian IT company and become the last line of defence for customers using Odoo. You will troubleshoot complex issues, communicate solutions via email and continuously improve internal tools.

Key responsibilities

• Identify, analyse and resolve highly complex technical problems.
• Escalate unresolved tickets to the appropriate internal team.
• Provide quick, accurate feedback to customers through email.
• Develop and enhance internal support tools.
• Maintain and evolve existing solutions as the product evolves.

Required profile

• Expertise in at least one programming language.
• Strong knowledge of object‑oriented programming, data modelling and relational databases.
• Excellent analytical and problem‑solving abilities.
• Diplomatic communication skills and fluency in English.

Required skills

• Python
• SQL
• JavaScript
• PostgreSQL (with ORM)
• GitHub
• Odoo framework

What we offer

• Hybrid work model (2 days remote per week).
• Full‑time permanent contract (38 h/week).
• Attractive benefits: company car, fuel card, up to 35 days vacation, meal vouchers, eco‑cheques, health and group insurance, representation fees.