Technical Services Team Leader - Laboratory Equipment

About the role

This site‑based leadership position focuses on the service, maintenance and calibration of laboratory instrumentation. You will guide a team of technicians and engineers to ensure reliable operation of critical lab equipment in a regulated environment.

Key responsibilities

• Lead a team responsible for maintenance, calibration, qualification (IQ/OQ/PQ) and repair of laboratory instruments.
• Oversee preventive maintenance programmes, troubleshooting, fault finding and corrective actions.
• Act as the escalation point for complex technical issues across analytical and laboratory equipment.
• Manage vendors and third‑party service providers for instrumentation and spare parts.
• Ensure compliance with GMP, GLP and other quality standards.
• Coordinate service schedules, upgrades, installations and commissioning activities.
• Track KPIs, service performance and reporting (SLA, uptime, compliance metrics).
• Coach and develop service engineers, calibration technicians and metrology specialists.

Required profile

• Proven experience managing technical or service teams.
• Strong background in on‑site or field service maintenance of laboratory equipment.
• Experience handling vendor contracts and external engineering support.
• Excellent organisational and problem‑solving abilities.
• Fluent in English and Dutch.

Required skills

• HPLC
• GC
• LC‑MS
• Spectrometers
• Balances
• Incubators
• Centrifuges