Reception & Administrative Officer – On-site

About the role

We are seeking a Reception & Administrative Officer to be the first point of contact for visitors and callers, while providing essential administrative support in a professional office environment in Brussels.

Key responsibilities

• Welcome and assist visitors at the reception desk.
• Receive, screen, and transfer incoming telephone calls.
• Manage meeting room bookings and prepare rooms for internal and external meetings.
• Support administrative activities, including mail handling, document copying, and record keeping.
• Receive deliveries and coordinate their distribution within the organization.
• Assist the facilities team with various operational and administrative tasks.
• Maintain a professional and customer‑oriented reception service.

Required profile

• Minimum 1 year of experience in a reception, front‑desk, or administrative support role.
• Experience with meeting scheduling and meeting‑room coordination.
• Professional working proficiency in Dutch and/or French.
• Professional working proficiency in English.
• Strong organizational, prioritization and multitasking abilities.
• Professional appearance and a customer‑service mindset.
• Ability to remain calm and effective under pressure.

Required skills

• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Microsoft Teams
• Office 365
• SharePoint (or other facility‑management systems)