Key Account Manager – Top 3 Customer Contracts

About the role

As a Key Account Manager for Delacre, you will act as the strategic link between our top three retail customers and the brand. You will be responsible for driving profitable growth, securing strong distribution, and ensuring excellent in‑store visibility of Delacre products.

Key responsibilities

• Own one of the top three customer contracts, handling joint business planning, negotiations and performance delivery.
• Develop and execute annual account plans, promotional calendars and commercial actions.
• Manage the customer P&L, produce accurate forecasts and meet turnover and profitability targets.
• Lead category‑management projects to maximise shelf visibility and optimise assortment.
• Monitor market dynamics, competitor activity and in‑store performance, adjusting plans as needed.
• Collaborate closely with the Field Sales Manager to ensure flawless execution of in‑store activities.

Required profile

• Master’s degree or equivalent higher education.
• 3‑5 years of experience in a similar Key Account Management role within FMCG or consumer goods.
• Strong negotiation skills and a proven track record in customer management.
• Results‑oriented with solid relational and analytical abilities.
• Entrepreneurial mindset and ability to build long‑term partnerships.

Required skills