Front Office Internship (Stage) – The Hoxton Brussels

About the role

The Hoxton Brussels, the group's first hotel in Belgium, is looking for a front office intern. You will be the first face guests see, welcoming them individually and helping make their stay special. The internship lasts at least 3 months.

Key responsibilities

• Welcome guests and deal with their arrival and departure, checking that all bills are correct and contain no surprises
• Work with all teams to keep the hotel busy and support the Front Office Manager with overbooking levels
• Answer phones, handle requests and give recommendations on shows and restaurants in the area
• Act as the hotel's gatekeeper, knowing who is who and what is what
• Handle some administration such as expenses, lists and stationery orders

Required profile

• Mandatory internship agreement
• At least 3 months of internship
• Passion for hospitality, from a drink or meal to a room for the night
• Positive attitude towards people and a willingness to work hard, support each other and have fun
• Open-minded, not precious, and ready to try almost everything once

What we offer

• Allowance of 550 EUR per month (except for Belgian interns)
• 80% reimbursement of transport costs
• Food provided during shifts
• A free night at The Hoxton and a meal for two on starting day
• Discounts across the global Ennismore family