Credit Decision Journey Expert

About the role

ING is looking for a Credit Decision Journey Expert in its Tribe Credit Risk team in Brussels. With an end-to-end view, you design, implement and monitor credit decision processes that support ING's growth, defining smart policies based on credit decision models, analytical insights and prudent risk principles. The role sits in the context of private individuals and private banking.

Key responsibilities

• Design credit decision policies and processes, drive their implementation and continuously evaluate their relevance and effectiveness in automated decisioning
• Understand customers' journeys and business requirements and evaluate them against sound risk principles
• Work closely with business stakeholders so that design and implementation reflect commercial strategy and value propositions
• Co-ideate with credit risk model experts to ensure consistent application of policies and models, and with credit analytics experts to assess the impact of policies on decision processes
• Collaborate with Group colleagues to create processes in line with applicable standards
• Evaluate alternative processes, policy settings and sequencing, and propose solutions while ensuring compliance with standards
• Communicate progress, objectives and the way forward using project management and delivery tracking tools

Required profile

• Good understanding of ING's commercial products and strategy, and of credit risk management
• Knowledge of processes, policies and their implementation and evaluation, with a drive to optimize through data exploration and problem solving
• Accountability, ownership and structured approach to complex tasks
• Solid stakeholder management, handling conflicting priorities in a dynamic environment
• End-to-end thinking and collaboration across the bank with senior presence
• Fluent English and Dutch or French
• Bachelor's or Master's degree and 3 to 6 years of relevant experience

What we offer

• A direct contribution to ING Belgium's sustainable growth strategy and a pivotal role in credit risk management
• An informal, dynamic environment with a multi-cultural team
• Opportunities for personal and professional growth, including learning and development support