Senior Strategic Operations Manager

About the role

This senior position is based in Belgium and focuses on driving operational excellence and strategic growth within a fast‑moving marketplace. You will act as a key operator, owning high‑impact initiatives from strategy development through execution and scaling.

Key responsibilities

• Own key operational areas, identify opportunities, define priorities, and drive execution.
• Use advanced SQL and data analysis to generate insights, evaluate performance, and support strategic decisions.
• Develop growth strategies for product lines by partnering with internal teams to improve offerings, optimize funnels, and increase customer engagement.
• Define, track, and communicate operational OKRs, KPIs, and performance metrics.
• Monitor and improve performance of products, features, operational teams, and business processes.
• Lead cross‑functional projects focused on scaling operations, optimizing workflows, and improving organizational effectiveness.
• Develop go‑to‑market programs for new initiatives, including vendor management and onboarding processes.
• Collaborate with internal stakeholders to strengthen networks, optimize functions, and improve customer and partner experiences.
• Present recommendations, insights, and project outcomes to leadership.

Required profile

• 4+ years of experience in sales operations, revenue operations, technology operations, business analytics, project management, or related fields.
• Advanced SQL proficiency with hands‑on data manipulation, analysis, and reporting.
• Strong analytical skills and ability to turn complex datasets into actionable insights.
• Advanced Excel or Google Sheets expertise.
• Experience designing and implementing CRM processes, workflows, and integrations.
• Proven ability to build and improve end‑to‑end operational processes for new products and existing functions.
• Operations‑focused mindset with a passion for simplifying processes and delivering results.
• Strong cross‑functional leadership abilities.

Required skills

• SQL
• Excel
• Google Sheets