Receptionist – Day & Night Shifts
Radisson Hotel Group · Louvain
Job description
About the role
Join Radisson Hotel Group as a Receptionist working both day and night shifts, delivering a seamless guest experience from arrival to departure. You will be the first point of contact, embodying the brand’s "Yes I Can!" service ethos and ensuring every guest moment matters.
Key responsibilities
- Manage check‑in and check‑out procedures efficiently.
- Oversee the entire guest journey, addressing inquiries and resolving issues promptly.
- Maintain front‑office operations, including phone handling, reservations, and billing.
- Provide accurate information about hotel services, local attractions, and amenities.
- Collaborate with other departments to ensure smooth service delivery.
Required profile
- Flexibility and a positive, "Yes I Can!" attitude.
- Strong eye for detail and creative problem‑solving abilities.
- Passion for delivering extraordinary service.
- Team‑player mindset focused on guest satisfaction.
- Excellent verbal communication skills and a fun, energetic approach to work.
Required skills
What we offer
- Opportunities for career growth and professional development.
- Inclusive, diverse workplace with employee resource groups.
- Global hotel rate discounts for you and your loved ones.
- Supportive team environment that celebrates ambition and ideas.
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Published 1 week geleden
Expires over 1 maand
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Radisson Hotel Group
Louvain