Receptionist – Day & Night Shift
Radisson Hotel Group · Louvain
Job description
About the role
We are looking for a dynamic Receptionist who will work both day and night shifts, delivering a seamless guest experience from check‑in to check‑out and everything in‑between. As the front‑line ambassador of Radisson Hotel Group, you will ensure every guest feels welcomed and valued throughout their stay.
Key responsibilities
- Greet guests, manage check‑in and check‑out procedures, and handle reservations.
- Coordinate all aspects of the guest journey, ensuring service standards are met at every touchpoint.
- Maintain the front office area, resolve guest inquiries promptly, and address any issues with empathy and professionalism.
- Collaborate with housekeeping and other departments to guarantee smooth operations.
- Act as the “superhero” for guests, delivering exceptional service and creating memorable moments.
Required profile
- Flexible attitude with a positive “Yes I Can!” mindset.
- Strong eye for detail and creative problem‑solving abilities.
- Passion for delivering extraordinary service and ensuring guest satisfaction.
- Team‑player who communicates clearly and enjoys a fun work environment.
- Previous experience in a similar hospitality role is beneficial but not mandatory.
What we offer
- Opportunity to work in a global hospitality brand with career development and learning programs.
- Inclusive and diverse workplace culture supported by Employee Resource Groups.
- Global employee discount of up to 53 % on stays at over 1,500 Radisson hotels.
- Guaranteed minimum 30 % discount for friends and family.
- Exclusive discounts on breakfast, food & beverage, spa services and more.
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Published 15 hours ago
Expires 1 month from now
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Radisson Hotel Group
Louvain
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