NPI Product Engineer - Sustaining

About the role

KLA, which makes inspection tools and metrology systems for the semiconductor industry, is hiring a Product Engineer (Sustaining & NPI) in Leuven. The role supports a portfolio of inspection and metrology tools such as optical profilers and component inspection machines, improves service infrastructure, supports incremental product changes and strengthens field execution across an installed base. It acts as the Voice of Service, making sure service strategies, tools and processes scale with customer and product needs.

Key responsibilities

• Handle product NPI engineering for service, including engineering material, documentation, configuration control, FRUs and jigs
• Work with cross-functional teams of engineers, manufacturing and supply chain to define and maintain the new product service structure
• Implement process methodologies, including test and troubleshooting items
• Set up complex multi-discipline project plans and drive them to completion
• Create, review and submit engineering change orders (ECOs)
• Manage priorities to support the transfer of multiple products to production
• Coordinate the assembly and shipment of spare parts for the field service team
• Prepare and update Cost of Service (COS) models during the concept phase
• Work with Learning and Knowledge Services to define training needs, train trainers and deliver or co-deliver initial courses
• Attend concept and design reviews to give feedback on serviceability and improvements, and capture learning from current-generation tools for next-generation designs
• Travel to beta sites for new tool installations, upgrades and escalation support

Required profile

• Bachelor's degree in Engineering, Physics, Electronics, Optics, Mechanical or a related technical field
• Two years of proven experience
• Experience in a Systems or NPI/Process Engineer role
• Interest in technology, human factors and business, and enjoyment of teaching, troubleshooting and explaining complex topics simply

Required skills

• Knowledge of servers, electrical and mechanical systems, and/or motion control
• Strong analytical and data analysis skills
• Knowledge of industry-standard problem-solving methodologies and models

Occasional domestic and international travel, including to the United States, may be required (10-20%). KLA offers a competitive, family-friendly total rewards package and is an equal opportunity employer.