Guest Service Agent Trainee Internship

About the role

Join Radisson Hotel Group as a Guest Service Agent Trainee and gain hands‑on experience in hospitality. You will work on the front‑desk team, supporting daily operations and ensuring each guest enjoys a memorable stay.

Key responsibilities

• Assist guests with check‑in, check‑out and inquiries.
• Provide accurate information about hotel services and local attractions.
• Handle guest requests and resolve issues promptly.
• Maintain a clean and welcoming front‑desk environment.
• Collaborate with other hotel departments to ensure seamless service delivery.

Required profile

• Positive, "Yes, I Can!" attitude and flexibility.
• Strong eye for detail and creative problem‑solving.
• Passion for delivering extraordinary service.
• Team‑oriented mindset focused on guest satisfaction.
• Excellent verbal communication skills.
• Currently enrolled in a university or school with an internship agreement.
• Fluent in French or Dutch and English.
• Availability for a minimum six‑month internship.

Required skills

What we offer

• Competitive benefits package.
• Opportunity to learn from a global hotel leader.
• Exposure to responsible business practices and community projects.
• Growth and development pathways within Radisson.
• Complimentary meal on duty in the staff canteen.