Community Manager

About the role

We are looking for an experienced Community Manager to build and lead the network behind our commercial growth. Reporting to the CCO, you will own roundtables, seminars, webinars, dinners and partner events that connect senior decision‑makers and generate qualified pipeline.

Key responsibilities

• Define and execute the annual community strategy, mix, cadence and objectives across European markets.
• Curate senior attendee lists, drive referral loops and grow a compounding network of customs managers, CFOs, supply‑chain directors and tax leaders.
• Design, document and improve processes and playbooks for roundtables, seminars, conferences, webinars, dinners and breakfast sessions.
• Own reporting on network growth, pipeline contribution, referral rate and activity quality, translating insights into go‑to‑market priorities.
• Develop strategic partnerships with consultancies, trade advisory firms and software partners for joint activities.
• Brief AEs and SDRs, provide attendee insights and warm introductions, and hold them accountable for follow‑up.
• Experiment with new formats such as podcasts and partner‑co‑hosted events, testing and scaling successful approaches.

Required profile

• 7+ years of B2B community building or executive program experience with ownership of strategy.
• Established network of senior decision‑makers and a track record of long‑term relationship building in complex, multi‑stakeholder markets.
• Experience managing multiple activities in parallel across European markets and cultures.
• Commercially fluent, data‑driven and able to connect community activities to pipeline generation.
• Strong analytical ability to translate community insights into actionable internal recommendations.
• Comfortable engaging senior leadership, challenging the status quo and holding others accountable.
• Fluency in English required; Dutch, German or French a plus.

Required skills

• Account‑based marketing or demand generation experience (strong plus).
• Knowledge of customs, logistics or finance (bonus).

What we offer

• High‑impact work in a fast‑scaling growth environment.
• Globally‑minded, diverse team with a culture of ownership and performance.
• Hybrid working model with part‑time remote flexibility.
• Mobility budget supporting sustainable travel and electric vehicle use.
• Modern office located near Mechelen train station for easy commuting.