Business Development Manager - E‑Commerce Partnerships (B2C)

About the role

ING is looking for a Business Development Manager to expand its B2C e‑commerce ecosystem. You will identify, engage and onboard merchants onto ING’s proprietary platform, helping both the bank and partners grow revenue.

Key responsibilities

• Identify and prospect B2C companies and brands that match the platform’s value proposition.
• Own the full partnership lifecycle: outreach, discovery, pitching, negotiation, onboarding and ongoing relationship management.
• Develop compelling business cases that demonstrate commercial and strategic benefits for partners.
• Guide partners through a smooth onboarding process and ensure seamless integration into the e‑commerce ecosystem.
• Collaborate with internal product, marketing and operations teams to set partners up for success.
• Educate partners on how the platform can increase reach, improve conversion and unlock new revenue streams.

Required profile

• Commercially driven with proven experience in B2C partnership acquisition.
• Strong communication and negotiation skills.
• Ability to build long‑term, value‑based relationships with brands and merchants.
• Understanding of e‑commerce dynamics and retail digitalisation.

Required skills