AI Transformation Lead – Programme Manager

About the role

Capco Belgium is looking for an AI Transformation Lead (PMO / AI Manager) to support leading banks and financial services organisations in structuring, managing and delivering their AI transformation programmes. Within the Technology & Engineering Practice, you will work at the intersection of consulting, technology transformation and programme management, helping clients move from AI experimentation to the deployment and scaling of solutions. You will work closely with Business, IT, Data, Innovation, Risk and Compliance teams, and embed responsible AI principles, governance, security and human oversight.

Key responsibilities

• Lead and coordinate AI transformation programmes, from strategy and roadmap through to deployment and scaling, managing budgets, risks, dependencies and delivery commitments.
• Identify, assess and prioritise AI use cases, including Generative AI and Agentic AI, based on business value, technical feasibility, operational impact and adoption requirements.
• Set up programme governance, including steering committees, KPIs, value tracking, reporting and decision-making frameworks.
• Coordinate multidisciplinary teams across Data, AI Engineering, Architecture, IT, Product, Risk and Compliance.
• Embed Responsible AI principles, including security, data privacy, traceability, human oversight and escalation mechanisms.

Required profile

• Experience managing technology, Data or AI transformation programmes, ideally in consulting or complex organisations, preferably in financial services.
• Strong understanding of the AI ecosystem, including Generative AI and Agentic AI, and their enterprise-scale deployment.
• Experience in Programme Management and PMO, including roadmaps, governance, risk management and value tracking.
• Ability to collaborate with business and technology stakeholders and engage senior decision-makers.
• Understanding of Responsible AI, security, compliance and data governance; fluent in French and English.

Required skills

• Bonus: experience deploying or scaling Generative AI, LLMs, RAG or Agentic AI solutions.
• Bonus: familiarity with Azure AI, AWS Bedrock, Google Cloud Vertex AI or similar platforms.
• Bonus: knowledge of the EU AI Act, GDPR and financial services regulations.
• Bonus: experience in banking, insurance or capital markets, and in building AI Centres of Excellence or AI governance frameworks.

What we offer

• Company car or mobility budget, net allowances and discretionary bonus.
• Hospitalisation, group and life insurance.
• Mobile phone and subscription, laptop, meal and eco vouchers.
• 20 days annual leave plus 12 additional ADV/RTT days.
• Learning tracks, online and onsite training and certifications.
• Hybrid working and a flat, collaborative culture.