Telesales Vet – Veterinary Nutrition Sales

About the role

Royal Canin is looking for a Telesales Vet to manage and develop its own portfolio of veterinary practices across the Benelux. The role combines commercial conversations with a genuine interest in animal health and nutrition, and builds customer relationships mainly remotely, in close collaboration with the field sales team. It is a full-time position based in Zaventem, Belgium.

Key responsibilities

• Build new relationships and strengthen existing partnerships with key decision-makers in veterinary practices.
• Conduct professional, commercially focused sales conversations supported by scientific and product knowledge.
• Advise and support veterinary customers by telephone, working closely with the responsible field Sales Representative or manager.
• Identify sales opportunities and promote relevant Royal Canin products and solutions.
• Conduct product presentations and help increase product distribution within the portfolio.
• Execute targeted tele sales and promotional campaigns.
• Follow up on customer inquiries, sales orders and complaints.
• Document results, evaluate activities and adjust the approach to meet commercial objectives.
• Support field sales colleagues and contribute to team meetings.

Required profile

• A relevant commercial vocational qualification, ideally combined with a background in veterinary care such as a veterinary nurse, or comparable professional experience with a strong commercial and sales background.
• Previous sales experience and a genuine passion for sales and customer contact.
• Fluency in Dutch and French, both mandatory.
• Interest in medical and scientific topics and ability to understand new information quickly.
• Excellent communication, persuasion and interpersonal skills.
• Independence, self-motivation, drive, flexibility and a structured, results-oriented way of working.
• Basic knowledge of clinical nutrition and/or pet health is an advantage but not essential.

Required skills

• Confidence using customer management/CRM systems.
• Excel for analysis and goal setting.

What we offer

• The chance to build a commercial career within Royal Canin, a business combining sales, science and the health of cats and dogs.
• Ownership of your customer portfolio and a role in developing the veterinary business across the Benelux.
• Close collaboration with experienced field sales colleagues and the wider organisation.
• Development opportunities in commercial, customer management and veterinary nutrition expertise.
• Career and development opportunities within Royal Canin and Mars.