Senior Account Manager - Public Sector

About the role

Sopra Steria, a digital solutions provider with more than 51,000 colleagues in nearly 30 countries, is looking for a Senior Account Manager to take end-to-end ownership of strategic public sector accounts across Belgian federal, regional and local government organisations and public agencies. This is a broad, strategic role that goes beyond business development and relationship building.

Key responsibilities

• Set the strategic direction for key accounts by turning public sector priorities into account plans and long-term partnership objectives.
• Build strong relationships with decision-makers at key accounts and act as the central link between clients, consulting, delivery, solution and resource teams.
• Lead the full commercial cycle: opportunity qualification, value proposition, public tenders, framework contracts, negotiations and contract award.
• Establish governance, monitor service quality and account performance, and manage expectations, risks, escalations and improvements.
• Position the right consultants and experts for client needs while supporting continuity, quality delivery and employee development.
• Provide management with reporting, forecasting and strategic insights to support account growth.

Required profile

• Master's degree or equivalent through experience.
• At least 5 years of experience in account management and business development, ideally in public sector organisations.
• Established network in the Belgian public sector, ideally at federal level and in Brussels and Wallonia.
• Fluent in Dutch, French and English.
• Strong relationship-building and communication skills; experience in ICT services, consulting or digital transformation is highly valued.

What we offer

• Competitive salary, performance-based bonus scheme and company car or mobility budget.
• Group and hospitalisation insurance, meal vouchers and additional benefits.
• Hybrid working model, access to training programmes, communities of practice and international career opportunities.