Sales Development Representative (SDR)

About the role

Customs4trade (C4T) is looking for a Sales Development Representative to join its fast-growing, cross-functional team. The company partners with Fortune 500 companies to streamline global trade operations with a SaaS solution, and the sales process is highly consultative, combining SaaS solutions with customs and logistics workflows.

Key responsibilities

• Qualify leads from marketing campaigns, events, outbound outreach and strategic partners into high-potential sales opportunities.
• Drive personalised, account-based marketing campaigns to engage and convert high-value target accounts.
• Engage prospects through cold calls, email and LinkedIn, and guide them until they are ready for the next step with the Sales team.
• Present the company and product confidently to potential clients, including large multinational organisations.
• Proactively identify and pursue growth opportunities in the market.
• Collaborate with Account Executives and Marketing to grow the pipeline and report regularly on performance, wins and insights.
• Stay up to date with products, services and pricing, navigate objections, and feed customer insights back internally.
• Represent the company at industry events and conferences in Belgium and beyond.

Required profile

• Proven experience as an SDR or in a similar sales/customer-facing role.
• Passion for sales and eagerness to grow into an Account Executive role.
• Fluent English (spoken and written); Dutch or French is a strong advantage.
• Comfortable with cold outreach and skilled in several sales techniques.
• Understands sales performance metrics and uses them to improve.
• Excellent communication, negotiation and presentation skills, including running engaging intro demos.
• Comfortable using structured reporting tools and works well across teams in a fast-paced environment.

What we offer

• A hybrid working model with part-time remote work.
• A mobility budget reimbursing hybrid or fully electric vehicles.
• A modern office near Mechelen train station.
• An open, supportive culture with a focus on ownership, clear communication and results.