Receptionist – Front Desk & Facility Support

About the role

We are looking for an organized, proactive Receptionist to be the first point of contact for employees, visitors, and partners at our Brussels site. You will ensure a warm, professional welcome while supporting daily facility operations and administrative tasks.

Key responsibilities

• Provide a courteous reception service during defined opening hours, handling visitors, badges, and access cards.
• Manage incoming and outgoing mail, parcels, and shipments, forwarding them to the appropriate departments.
• Coordinate reception communications via email, chat, and phone, and create tickets for internal support teams (IS&T, Wrike, Global Security, etc.).
• Maintain a clean, well‑organized reception area and meeting rooms, and supervise external service providers such as cleaning and catering.
• Support local events, room setup, catering, and transport arrangements for employees and visitors.
• Assist the Facility Manager with ad‑hoc tasks, onboarding of new employees, and facility improvement projects.
• Handle basic first‑aid, fire‑safety duties, and EHS training as required.

Required profile

• Previous experience in reception, office management, or facility management.
• Customer‑oriented, professional, and service‑mindset.
• Highly organized, accurate, and able to work independently.
• Strong communication skills with internal and external stakeholders.

Required skills

• Microsoft Office

What we offer

• Dynamic, multicultural work environment in the heart of Brussels.
• Opportunities to develop skills in facility and event coordination.