Key Account Officer – Wallonia & Luxembourg (Foodservice)

About the role

As a Key Account Officer you will act as the trusted partner for strategic foodservice clients in Wallonia and Luxembourg. You will build strong relationships, uncover growth opportunities and deliver tailored solutions that drive commercial success and client satisfaction.

Key responsibilities

• Manage and develop a portfolio of key accounts across Wallonia and Luxembourg.
• Understand client business challenges and propose high‑value solutions.
• Develop account plans, monitor KPIs and produce regular reports.
• Negotiate contracts, renewals and commercial terms.
• Coordinate internal actions with operations, marketing and finance teams.
• Analyse client data to identify upsell and cross‑sell opportunities.
• Monitor competitors and market trends.

Required profile

• 3‑5 years of experience in key account management, business development or a similar commercial role, preferably in FMCG retail.
• Knowledge of the Walloon and/or Luxembourg market is a plus.
• Team player with the ability to work independently.
• Strong analytical and solution‑oriented mindset.
• Excellent communication skills in French and English.

Required skills

• Microsoft Office suite.
• Advanced Excel (pivot tables, data analysis, reporting).
• Proficiency with CRM tools.

What we offer

• Strategic role with high autonomy.
• Permanent employment contract.
• Career growth within a stable, market‑leading company.
• Attractive salary package with extra‑legal benefits.