Key Account Manager – Benelux (Customs & Trade SaaS)

About the role

We are seeking a proactive Key Account Manager to lead and expand a portfolio of enterprise customers across Belgium and the Netherlands. The role focuses on protecting recurring revenue while driving growth through renewals, upsells, and cross‑sell opportunities in the customs and trade SaaS space.

Key responsibilities

• Own a strategic portfolio of Fortune 500 and other large organisations in the Benelux region.
• Lead renewal conversations, negotiate commercial agreements and ensure contract continuity.
• Identify and execute upsell and cross‑sell opportunities to increase account value.
• Collaborate with Customer Success, Solution Engineers and Product teams to become a trusted advisor.
• Conduct regular business reviews with Supply Chain Directors, Customs Managers and C‑level stakeholders.

Required profile

• Fluent in Dutch and English; French is a strong advantage.
• Minimum 3 years of SaaS account management experience with enterprise customers.
• Proven track record of managing and expanding strategic accounts.
• Comfortable engaging senior and C‑level executives.
• Strong consultative and commercial mindset.

Required skills

• Experience with SaaS platforms in customs, trade or supply‑chain domains.

What we offer

• Competitive base salary up to €100,000 plus uncapped bonus.
• Electric‑vehicle mobility package and additional allowances.
• Hybrid working model based in Belgium.
• Opportunity to work with global enterprise customers and a fast‑growing international team.