Junior Account Manager SMB - Microsoft

About the role

Ingram Micro is looking for a Junior Account Manager SMB for its Microsoft account in Diegem. This is an inside sales position split 50% prospecting and 50% retention, aimed at people starting their commercial career who want to grow within the Microsoft ecosystem. The role is office-based three days a week (Monday to Wednesday).

Key responsibilities

• Contact SMB customers and partners proactively by phone and email.
• Qualify and enrich lukewarm leads by gathering business and commercial insights.
• Manage and expand existing customer relationships while hunting for new opportunities.
• Take part in and follow up on marketing campaigns and marketing calls.
• Work closely with a Senior Business Development Manager, sales colleagues, marketing and vendor teams.
• Keep CRM systems up to date with accurate customer information.
• Act as a visible point of contact for Microsoft.

Required profile

• 1-2 years of experience in a customer-facing or commercial role.
• Proactive mindset and willingness to make calls.
• Customer-oriented approach with a clear commercial drive.
• Ambition to grow into an Account Manager role or another internal position.
• Ability to work independently while enjoying teamwork.
• Availability to work on-site in Diegem Monday to Wednesday.

Required skills

• Dutch and French; English is a plus.
• Good communication skills.

What we offer

• An international organization.
• Intensive onboarding, coaching and mentoring by a Senior BDM.
• Clear growth opportunities within sales or other departments.
• Close collaboration with Microsoft as a vendor.
• A dynamic, learning-focused environment.