Junior Account Manager SMB - Microsoft

About the role

Ingram Micro is looking for a Junior Account Manager SMB for its Microsoft account in Diegem. This inside sales position is aimed at people starting their commercial career who want to support and expand the Small & Medium Business customer base. It is an office-based role, three days a week (Monday to Wednesday), with a balanced mix of 50% lead generation and 50% retention. You will be coached from day one by a Senior Business Development Manager and work closely with the vendor Microsoft.

Key responsibilities

• Contact SMB customers and partners proactively by phone and email
• Qualify and enrich lukewarm leads by gathering business and commercial insights
• Manage and expand existing customer relationships while hunting for new opportunities
• Take part in and follow up on marketing campaigns and marketing calls
• Work with the Senior BDM, sales colleagues, marketing and vendor teams
• Keep CRM systems up to date with accurate customer information
• Act as a visible point of contact for Microsoft

Required profile

• 1-2 years of experience in a customer-facing or commercial role
• Proactive mindset and willingness to make calls
• Customer-oriented approach with a clear commercial drive
• Ambition to grow into an Account Manager role or another internal position
• Ability to work independently while enjoying teamwork
• Availability to work on-site in Diegem Monday to Wednesday

Required skills

• Dutch and French (English is a plus)
• Strong communication skills

What we offer

• International organization
• Intensive onboarding, coaching and buddy programme with a Senior BDM
• Growth opportunities in sales or other internal departments
• Close collaboration with Microsoft as a vendor
• A dynamic, learning-focused environment