Head of Customer Growth Europe

About the role

Rubio Monocoat is seeking a Head of Customer Growth Europe to build a scalable engine for professional customer acquisition and development across the continent. You will lead a team of Customer Growth Managers, collaborate closely with Marketing and Sales, and shape the future of customer development for a company that puts wood at the heart of its business.

Key responsibilities

• Design and execute strategies to attract new professional customers and expand existing accounts.
• Coach, develop and inspire a Europe‑wide team of Customer Growth Managers.
• Strengthen relationships with architects, specifiers and other key influencers to generate long‑term demand.
• Create playbooks, processes and reporting structures, ensuring CRM excellence and performance tracking.
• Partner with Marketing, Sales and local market teams to deliver a seamless customer experience.

Required profile

• Commercial leader with a passion for building high‑performing teams.
• Strategic thinker with a hands‑on mentality, able to translate opportunities into sustainable growth.
• 8+ years of experience in B2B commercial roles, preferably within the wood or coatings industry.
• Willingness to travel across Europe and fluency in English.

Required skills

• Experience with CRM platforms beyond day‑to‑day sales usage.
• Strong analytical, data‑driven mindset and familiarity with modern commercial technologies and AI‑supported tools.