Group Meeting & Event Planner (Full‑Time)

About the role

The Group Meeting & Event Planner at Courtyard Brussels EU is the primary liaison between guests, the Event Booking Center and hotel operations. You will coordinate all aspects of group meetings, events and catering, ensuring a seamless experience that drives guest satisfaction and repeat business.

Key responsibilities

• Take over group bookings from the EBC, manage rooming lists and event documentation.
• Coordinate operational preparations such as deposits, invoicing, cut‑off dates and special requirements.
• Liaise with front office, housekeeping, F&B, kitchen and other departments to guarantee event standards.
• Order or arrange rental of meeting equipment and oversee GXP and Guest Planning Screen updates.
• Perform reservation accuracy checks, verify e‑certificate redemptions and send pre‑arrival communications.
• Ensure accurate billing for rooms, F&B and equipment, manage deposits and payment schedules.
• Act as host during events, follow up post‑event for feedback and respond to guest reviews.
• Maintain knowledge of hotel inventory, prepare restaurant reservation lists for group dining and keep department heads informed.

Required profile

• Strong communication and interpersonal abilities.
• Minimum 1 year of experience in a similar events or group sales role.
• Proactive, organized and able to work under tight deadlines.

Required skills

• Opera
• Opera Sales & Catering
• SFA
• Microsoft Office
• Symphony (preferred)

What we offer

• Discounted room rates at Marriott hotels worldwide.
• F&B discounts at Marriott properties.
• KBC hospitalization insurance.
• Meal vouchers and travel expense reimbursement.