Front Desk Receptionist

About the role

The Front Desk Receptionist is a full‑time, on‑site position in the Brussels Metropolitan Area. You will be the professional first point of contact for clients, guests and team members, ensuring a welcoming and efficient reception experience.

Key responsibilities

• Greet visitors, manage the reception area and maintain visitor logs.
• Answer and direct multi‑line phone calls, route messages and handle inquiries.
• Handle incoming and outgoing mail, parcels and deliveries.
• Coordinate meeting‑room bookings and ensure rooms are prepared.
• Perform basic clerical tasks such as filing, data entry and document preparation.
• Collaborate with internal teams to support smooth office operations.
• Provide accurate information and high‑quality customer service in line with firm standards.

Required profile

• Strong customer‑service and communication skills with a professional demeanor.
• Proficiency in standard receptionist duties, including visitor management and meeting‑room coordination.
• Excellent phone etiquette and experience with multi‑line phone systems.
• Fluency in English and French or Dutch; additional languages are a plus.
• Highly organized, detail‑oriented and able to manage multiple tasks in a fast‑paced environment.
• Comfortable using common office software such as email, calendars, word processing and spreadsheets.
• Prior experience in a front‑desk, administrative or customer‑facing role, preferably within professional services or a corporate setting.

Required skills

• Email
• Calendar management
• Word processing
• Spreadsheets
• Multi‑line phone system operation
• Data entry