Director, Program Management

About the role

The Director, Program Management will lead strategic, transformative and business‑critical programs for Mastercard's Transfer Solutions business. Reporting to the Vice President of Program Management, you will guide initiative ideation, requirement gathering, planning, budgeting and vendor engagement while overseeing junior team members.

Key responsibilities

• Plan, coordinate and deliver program projects to meet strategic objectives.
• Engage and manage relationships with internal stakeholders (Product, Engineering, Finance, Legal, Treasury, Controllers) and external partners (vendors, regulators).
• Identify, assess and mitigate program risks.
• Oversee program budgets and ensure effective use of financial resources.
• Track progress, report metrics and drive continuous improvement.
• Manage changes in scope, schedule and resources with minimal disruption.
• Maintain clear, consistent communication across all organization levels.

Required profile

• Proven experience managing complex, multi‑functional programs or projects.
• Background working with technology and product management teams.
• Strong leadership, accountability and ability to guide teams.
• Excellent negotiation, influencing and cross‑functional collaboration skills.
• Track record of successfully delivering multi‑year programs.

Required skills