Director of Operations – Transport & Logistics (Belgium)

About the role

We are seeking a dynamic Director of Operations to lead our transport, logistics and distribution sites across Belgium. Reporting to senior management, you will translate corporate strategy into actionable plans, drive performance and ensure high service standards.

Key responsibilities

• Develop and implement operational action plans aligned with the company’s strategic objectives.
• Manage budgets, margins, costs and performance ratios, delivering continuous improvement.
• Lead, coach and develop site and operational managers across multiple locations.
• Ensure compliance with quality, safety, regulatory and internal standards.
• Monitor KPIs such as lead times, complaints, customer satisfaction, productivity and profitability, and initiate corrective actions.
• Maintain strong relationships with strategic customers, transport providers and logistics partners.

Required profile

• Proven experience in transport and logistics, with multi‑site or regional operations leadership.
• Strong understanding of performance, profitability, service quality and customer satisfaction.
• Ability to manage budgets, analyse financial indicators and make data‑driven decisions.
• Natural leadership with a hands‑on, structured approach.
• Excellent communication and influencing skills.
• Fluent in French, Dutch and English.

Required skills