Business Process Consultant

About the role

Capco, a business consulting firm focused on the financial services industry, is looking for a Business Process Consultant to join its Banking & Financial Services team in Brussels. You will work with leading global banks and financial institutions to define, analyse and optimise business processes so that organisations stay agile and competitive.

Key responsibilities

• Lead problem solving by addressing client challenges and identifying solutions that improve business processes.
• Act as a project manager or interface with stakeholders and business users to scope, analyse and define functional and business requirements.
• Set project goals and direction, oversee progress and ensure high-impact deliverables.
• Bridge business and technology teams so they can collaborate smoothly.
• Define testing objectives, work with testing teams and oversee project financials, scoping and estimations.

Required profile

• 1 to 5 years of experience in a similar consulting role.
• Proactive, adaptable and able to thrive in a fast-paced environment.
• English; French and/or Dutch is a plus.

Required skills

• Process mapping and familiarity with BPM tools such as Visio or ARIS.
• Able to simplify, analyse and present complex processes clearly.
• Excellent communication skills with business stakeholders and users.
• Nice to have: Lean Six Sigma, Agile, Change Management, RPA and AI knowledge, and banking or payments experience.

What we offer

• Competitive compensation with a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, mobile phone, laptop and meal vouchers.
• Training platforms, in-person and virtual instructors and access to a global network of experts.
• Hybrid work setup and a flat hierarchy.