Business Development Manager

About the role

As a Business Development Manager you will act as the primary liaison between strategic clients and our internal teams. You will combine relationship management, commercial insight and product knowledge to drive customer satisfaction, business growth and product adoption.

Key responsibilities

• Build and maintain strong relationships with key stakeholders across business and technical functions.
• Identify and qualify new business opportunities within existing accounts and support sales activities, demos and proof‑of‑concepts.
• Drive customer satisfaction, monitor product adoption and act as escalation point for critical issues.
• Gather customer feedback and market insights to influence product roadmap.
• Travel up to 40% of the time to customer sites and industry events.

Required profile

• 8+ years of experience in account management, business relationship management, customer success or business development within a technology company.
• Background in payments, fintech, banking technology or a complex B2B software environment.
• Proven ability to influence senior stakeholders and manage strategic or enterprise accounts.
• Fluent in French and English, both written and spoken.

Required skills