Brand Representative - Hollister, Rue Neuve

About the role

Abercrombie & Fitch Co. is hiring a Brand Representative for its Hollister store on Rue Neuve in Brussels. Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment for everyone.

Key responsibilities

• Provide warm, welcoming and attentive service, anticipate customer needs and offer product support and styling guidance across categories
• Maintain a clean, organized and visually consistent sales floor, including folding, hanging and sizing merchandise
• Process purchases, returns and exchanges accurately and efficiently
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store packaging

Required profile

• Fluent English; Dutch is optional but appreciated
• Ability to create a welcoming and inclusive customer experience
• Comfortable working in a dynamic environment, balancing customer engagement and operational tasks
• Strong organizational skills and attention to detail
• Reliability and commitment to consistent attendance

What we offer

• Paid time off
• Indefinite or definite contract
• Merchandise discount
• Health and hospitalization insurance (DKV)
• Retirement and life insurance plan (ATHORA)
• Associate Assistance Program (AAP)
• 13th-month payment of 100%
• Ecochecks and a 50% commuter allowance
• Training and development, and opportunities for career advancement