Assistant Store Manager

About the role

Delvaux, the world’s oldest luxury leather goods house, is seeking an Assistant Store Manager for its flagship boutique in Antwerp. You will support the Store Manager in daily operations, sales performance, and delivering an exceptional customer experience.

Key responsibilities

• Welcome, advise, and build loyalty with local and international clientele.
• Maintain visual merchandising standards and boutique presentation.
• Monitor stock levels, optimise inventory and ensure accurate product reception.
• Provide sales reporting, customer insights and product performance feedback.
• Assist in staff training, scheduling and performance monitoring.
• Support the Store Manager in achieving sales targets and operational objectives.

Required profile

• Minimum 3 years of successful experience in the luxury sector.
• Proven experience in a boutique management role.
• Strong interpersonal and communication skills.
• In‑depth knowledge of the luxury market.
• Fluent Dutch; good command of French and English.

Required skills

• CRM (Customer Relationship Management) systems.

What we offer

• Full‑time permanent contract (37.5 h/week).
• Opportunity to work with an iconic Belgian luxury brand.
• Dynamic, high‑end retail environment in a prestigious location.