Application Owner - Railway Applications Portfolio

About the role

The SNCB (NMBS) is hiring an Application Owner through its Ypto recruitment partner. You will manage a portfolio of SNCB applications end to end, covering performance, stability, coherence, lifecycle, availability, integration and user-friendliness. You act as subject matter expert for the portfolio, advise IT colleagues and business stakeholders, and support functional analysis.

Key responsibilities

• Escalate incidents, problems and service requests and support operational teams in resolving functional escalations.
• Document implemented solutions and support before, during and after production releases.
• Manage, monitor and maintain applications throughout their lifecycle, ensuring continuity, availability and integration with other applications.
• Create and manage the application portfolio backlog and roadmap, coordinate change implementations across sprints and releases, and align priorities with strategic objectives and Business Process Owners.
• Advise Business Process Owners and IT Management on projects and portfolio evolution, coordinate issue analyses and act as contact for business and IT stakeholders.
• Manage interactions with suppliers, including supplier and contract management, RFP processes and version follow-up.

Required profile

• Master's degree in Computer Science, Information Systems or equivalent relevant experience.
• At least 3 years of project management experience.
• At least 3 years in a similar role such as Application Owner, Functional Analyst, Technical Analyst, Developer or a comparable support-focused position.
• Available to work onsite twice per week.
• Fluent English (B2) and fluent French and/or Dutch (C2).
• Railway industry experience is an asset.

Required skills

• Managing production applications across run, enhancement, release and decommission phases.
• Release governance, incident management and backlog prioritization.
• Supplier and contract management, including RFPs and license management.
• Issue analysis coordination and supporting production releases.
• Knowledge of SQL and Oracle databases (asset).

What we offer

• Hybrid working with flexible hours, 35 days of annual leave and a target bonus.
• Mobility package with company car or alternative options and a public transport season ticket.
• Comprehensive insurance, group insurance with supplementary pension, meal and eco vouchers, and net allowances for hybrid work and internet.

Applications are made online through the Ypto recruitment portal, followed by a brief call, an online HR interview and a second technical interview in Brussels.