Airport Passenger Support Assistant (Freelance)

About the role

Join the Flighthelp Airport Team to help travelers navigate major flight disruptions such as delays and cancellations. You will work on‑site at airports in your region, providing clear, friendly information and guidance to passengers who need assistance.

Key responsibilities

• Be present at designated airports during significant flight disruptions.
• Approach travelers, answer their questions, and explain available support options.
• Provide up‑to‑date information on flight status, rebooking possibilities, and airport services.
• Maintain a professional and approachable demeanor in a fast‑moving environment.

Required profile

• Strong communication skills and a comfortable, personable approach.
• Fluent French; English is a plus.
• Enjoy fast‑paced, people‑focused work and flexible, assignment‑based schedules.
• Open to freelance or side‑income opportunities; no aviation background required.

Required skills

What we offer

• Fixed payment for each completed assignment.
• Performance‑based bonuses with high earning potential.
• Flexible, on‑demand work that fits around other commitments.
• Opportunities to meet travelers from around the world in dynamic airport settings.