Account Manager – AI Solutions

About the role

Wonka is seeking a full‑time Account Manager to join its AI‑focused team in Hasselt. You will be the main point of contact for business clients, helping them adopt open‑source language models and NLP solutions while ensuring their goals are met.

Key responsibilities

• Manage and nurture client accounts, ensuring satisfaction and alignment with business objectives.
• Identify and pursue growth opportunities within existing accounts.
• Coordinate with internal product, engineering, and support teams to deliver tailored AI solutions.
• Track performance metrics, prepare regular reports, and provide actionable insights.
• Build long‑term partnerships to drive client success and retention.

Required profile

• Proven experience in client relationship and account management.
• Strong communication, negotiation, and presentation abilities.
• Analytical skills to interpret performance data and suggest improvements.
• Experience coordinating cross‑functional teams and managing project timelines.
• Adaptability to a fast‑paced startup environment and proactive problem‑solving.
• Background in technology, AI, or SaaS is a plus.
• Degree in Business Administration, Marketing, or a related field.
• Fluency in English; additional languages are advantageous.

Required skills