Account Management Partner

About the role

Kyndryl is looking for an Account Management Partner in Brussels to take charge of its largest accounts. The role combines relationship management with proactive account growth: selling new offerings while minimizing renewal erosion, and owning the account P&L.

Key responsibilities

• Lead one or more portfolio or strategic accounts and build trusted relationships with top-level executives.
• Sell new offerings and expand existing work into larger scopes and new capabilities.
• Build a go-to-market pipeline with partners to pursue new deals.
• Work closely with other sales team members from prospecting through deal closure.
• Drive account growth, retention and profitability, and stay ahead of external best practices.
• Ensure customer satisfaction, account compliance and integrity.

Required profile

• 5+ years of experience running account P&L.
• Experience managing the sales process end-to-end.
• Proven experience with revenue growth, costs, profitability, trends and risks.
• Customer-focused, open-minded and empathetic approach to customer relationships.
• Growth mindset and inclusive way of working.

Preferred skills

• Bachelor's or Master's degree.
• Sales experience in technical solutions.

What we offer

• A hybrid-friendly culture with well-being support.
• Career development, personalized goals and continuous feedback.
• Certifications in Microsoft, Google and Amazon platforms, plus coaching and hands-on experience.