Temporary Customer Service Representative (English/German)
MOoN · Duffel
Job description
About the role
We are seeking a temporary Customer Service Representative to join a client in Duffel. The role focuses on processing orders, handling inquiries, and ensuring a high level of customer satisfaction in both English and German.
Key responsibilities
- Process customer orders accurately, efficiently, and in a timely manner.
- Respond to customer inquiries and emails, maintaining smooth communication.
- Manage metal contracts and related administrative tasks.
- Handle customer complaints professionally and solution‑oriented.
- Support the sales team with administrative organization to guarantee continuity and quality support.
Required profile
- Bachelor’s degree, preferably in a commercial or administrative field.
- Excellent command of English and German; additional languages are a plus.
- Comfortable working with Microsoft Office applications; SAP knowledge is an advantage.
- Experience or affinity with an industrial environment is a strong asset.
- Stress‑resistant, able to work efficiently under pressure.
- Customer‑oriented, communicative, and a good listener.
- Proactive, persistent, and creative in problem solving.
Required skills
- Microsoft Office
- SAP (knowledge)
What we offer
- An attractive salary package complemented by fringe benefits.
- A temporary assignment to cover an absence with an immediate start date.
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Published 1 dag geleden
Expires over 1 maand
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Duffel
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