Technical Customer Success Manager

About the role

Enersee is looking for a Technical Customer Success Manager to help Europe’s largest building owners reduce energy waste. You will be the main point of contact for enterprise accounts, guiding customers from onboarding through adoption, renewal and expansion while showcasing the value of Enersee’s AI‑powered energy management platform.

Key responsibilities

• Own a portfolio of enterprise accounts end‑to‑end, managing onboarding, adoption, renewal and expansion.
• Collaborate with energy managers, CFOs and other stakeholders to translate data insights into actionable energy‑saving initiatives.
• Plan and execute project milestones, ensuring value is delivered before customers set next‑year budgets.
• Act as the product champion, gathering feedback and communicating feature benefits to customers.
• Drive revenue growth by identifying upsell and cross‑sell opportunities within the account.

Required profile

• Strong technical affinity and basic energy literacy (understanding of kW, MW, kWh, metering concepts and ESG reporting).
• Proven project‑management skills with the ability to juggle multiple enterprise customers and meet strict timelines.
• Excellent communication skills to influence both technical and financial decision‑makers.

Required skills

• Understanding of energy metrics and sustainability reporting.
• Project management experience.