Systems Reliability Engineer I

About the role

Levi Strauss & Co. is looking for an Engineer I in Systems Reliability Engineering in Ixelles, Belgium. You will help ensure the reliability, availability and operational performance of critical Retail Technology platforms that support the company's global business. You will independently manage production support, resolve complex technical issues and work with engineering and business teams to improve service reliability.

Key responsibilities

• Manage production incidents and operational issues so they are resolved quickly and business impact is minimised.
• Perform root cause analysis and implement corrective actions that improve platform reliability and stability.
• Support production releases, service transitions and operational readiness activities.
• Drive automation, monitoring and continuous improvement initiatives.
• Work with engineering teams, vendors and business stakeholders to identify reliability risks and promote engineering best practices.

Required profile

• 6+ years of experience in Application Reliability, Infrastructure Operations, Production Support, Site Reliability Engineering or Retail Technology.
• Experience supporting enterprise applications or infrastructure in a global production environment.
• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent professional experience.

Required skills

• Incident management, problem management, troubleshooting and root cause analysis.
• Monitoring, observability, automation and operational support technologies, including scripting and modern engineering tools.

What we offer

• Expected starting salary of 66,000 - 88,000 euros gross per year, depending on education, qualifications, performance and needs.
• Total rewards package including base pay, paid leave, product discounts and more.
• Hybrid arrangement: minimum three days per week in the office, with flexibility to work from home up to two days per week.