System & Network Engineer – Freelance (1‑year contract)

About the role

Ariad is seeking a System & Network Engineer for a key client in the industrial technology sector. This freelance position lasts one year and involves supporting critical IT infrastructure across multiple international locations.

Key responsibilities

• Provide first‑line technical support to internal users and stakeholders.
• Diagnose and resolve issues related to systems, networks, infrastructure, automation, or industrial environments.
• Create, update, and maintain technical documentation, procedures, user guides, and intervention reports.
• Coordinate activities with maintenance teams, service departments, suppliers, and external partners.
• Manage technical tickets and ensure clear communication with stakeholders.
• Analyse recurring incidents and propose continuous‑improvement actions.
• Support installation, commissioning, and maintenance activities as needed.
• Ensure system reliability, operational continuity, and service quality.
• Collaborate closely with engineering, service, and quality teams.
• Travel occasionally to client sites and international locations for project support.

Required profile

• Ambition to develop a career in systems engineering, network engineering, and IT infrastructure.
• Proven experience in technical support, field service, commissioning, or network engineering roles.
• 3–5 years of professional experience in technical support or infrastructure‑related functions.
• Experience in industrial, manufacturing, energy, or engineering environments is a plus.
• Strong troubleshooting, systems analysis, technical documentation, and problem‑solving abilities.
• Ability to read and interpret technical diagrams.

Required skills

What we offer

• Freelance contract with an initial one‑year term.
• Opportunity to work in an international environment supporting critical infrastructure.
• Exposure to cutting‑edge automation and smart‑infrastructure projects.